Built from official NHTSA complaint and recall data · data through 07/12/2026
High complaint levelIts most-reported problem — Engine — runs 2.8× the fleet median for that category across the 2583 model-years tracked on this site.
731Complaints
7Recalls
38Crashes
20Fires
39Injured
2Deaths
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
Is this problem acknowledged?
The most-reported problem — Engine (35.2% of complaints) — is covered by 1 NHTSA recall campaign.
Engine complaints here are 2.8× the median for that category across the 2583 model-years tracked on this site.
4 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 2 rest on owner reports alone.
Complaint category
Reports
Official status
Reference
Engine
257 · 35.2%
Recalled
Recall 12V288000
Power Train
173 · 23.7%
Recalled
Recall 11V273000
Electrical System
90 · 12.3%
Recalled
Recall 16V502000
Electronic Stability Control (ESC)
75 · 10.3%
No official action
—
Vehicle Speed Control
68 · 9.3%
No official action
—
Service Brakes
61 · 8.3%
Recalled
Recall 13V360000
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 731 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Power Train:automatic Transmission:gear Position Indication (prndl)
THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
THIS COULD ALLOW THE SHAFTS TO SEPARATE, RESULTING IN THE LOSS OF STEERING. LOSS OF STEERING CONTROL MAY INCREASE THE RISK OF A CRASH. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park itPark outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
What owners report
“HESITATION AT ANY SPEED, HAD TO DEALER MULTIPLE TIMES FOR THE SAME THING AND THEY CAN'T DUPLICATE, TOOK TO DEALER ON OCT 4TH AND DEALER…”NHTSA complaint 10480903 — filed 10/17/2012 · ENGINE
“ONCE AGAIN MY CAR HAS AN ENGINE COOLING PROBLEM. THIS IS THE 2ND TIME THIS HAPPENED, THE FIRST WAS ABOUT 2 MONTHS AGO. I WAS…”NHTSA complaint 10475871 — filed 09/18/2012 · ENGINE
“I BOUGHT THIS VEHICLE AS A PRESENT FOR MY FATHER. AFTER GETTING IT HOME, (DRIVING IT HOME WAS ALL HIGHWAY), HE DROVE IT AROUND THE…”NHTSA complaint 10471315 — filed 08/17/2012 · ENGINE
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Complaint trend by year filed
Frequently asked questions
What are the most common problems with the 2011 Chevrolet Cruze?
Engine issues are the most-reported category, cited in 257 of 731 NHTSA complaints (35.2%), followed by power train (173), electrical system (90), unspecified/other issues (75). Complaints are unverified owner reports.
How many complaints does the 2011 Chevrolet Cruze have?
731 complaints were on file with NHTSA as of 07/12/2026. Of those, 38 involved a crash, 20 involved a fire, and 39 reported injuries. 2 deaths were reported.
Does the 2011 Chevrolet Cruze have any recalls?
Yes — 7 NHTSA safety recall campaigns, including campaign 16V502000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Has NHTSA acted on the 2011 Chevrolet Cruze's reported problems?
4 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
Is a complaint proof of a defect?
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/12/2026.
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