Built from official NHTSA complaint and recall data · data through 07/12/2026
High complaint levelIts most-reported problem — Engine — runs 2.8× the fleet median for that category across the 2583 model-years tracked on this site.
864Complaints
7Recalls
62Crashes
17Fires
30Injured
0Deaths
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
Is this problem acknowledged?
The most-reported problem — Engine (30.9% of complaints) — is covered by 1 NHTSA recall campaign.
Engine complaints here are 2.8× the median for that category across the 2583 model-years tracked on this site.
3 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 3 rest on owner reports alone.
Complaint category
Reports
Official status
Reference
Engine
267 · 30.9%
Recalled
Recall 12V288000
Electrical System
196 · 22.7%
Recalled
Recall 16V502000
Service Brakes
142 · 16.4%
Recalled
Recall 13V360000
Power Train
135 · 15.6%
No official action
—
Electronic Stability Control (ESC)
108 · 12.5%
No official action
—
Steering
103 · 11.9%
No official action
—
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 864 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park itPark outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
What owners report
“THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE AIR CONDITIONER FAILED AND EMITTED HOT AIR. THE VEHICLE…”NHTSA complaint 10520413 — filed 06/18/2013 · ENGINE
“I DON'T BELIEVE THE CURRENT RESOLUTION TO GM'S RECALL ON THE CHEVY CRUZE CONCERNING THE ENGINE SPLASH PAN IS ADEQUATE AS IT ONLY ADDRESSES SAFETY…”NHTSA complaint 10516093 — filed 06/10/2013 · ENGINE
“THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS…”NHTSA complaint 10510502 — filed 05/03/2013 · ENGINE
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Complaint trend by year filed
Frequently asked questions
What are the most common problems with the 2012 Chevrolet Cruze?
Engine issues are the most-reported category, cited in 267 of 864 NHTSA complaints (30.9%), followed by electrical system (196), service brakes (142), power train (135). Complaints are unverified owner reports.
How many complaints does the 2012 Chevrolet Cruze have?
864 complaints were on file with NHTSA as of 07/12/2026. Of those, 62 involved a crash, 17 involved a fire, and 30 reported injuries. No deaths were reported.
Does the 2012 Chevrolet Cruze have any recalls?
Yes — 7 NHTSA safety recall campaigns, including campaign 16V502000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Has NHTSA acted on the 2012 Chevrolet Cruze's reported problems?
3 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
Is a complaint proof of a defect?
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/12/2026.
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