Built from official NHTSA complaint and recall data · data through 07/12/2026
High complaint levelIts most-reported problem — Electronic Stability Control (ESC) — runs 4.3× the fleet median for that category across the 346 model-years tracked on this site.
216Complaints
7Recalls
16Crashes
2Fires
17Injured
0Deaths
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
Is this problem acknowledged?
The most-reported problem — Electronic Stability Control (ESC) (19.9% of complaints) — recall and investigation status for this vehicle is currently unavailable.
Electronic Stability Control (ESC) complaints here are 4.3× the median for that category across the 346 model-years tracked on this site.
Complaint category
Reports
Official status
Reference
Electronic Stability Control (ESC)
43 · 19.9%
not available
—
Electrical System
33 · 15.3%
Recalled
Recall 14V394000
Power Train
26 · 12%
Recalled
Recall 08V527000
Steering
21 · 9.7%
Recalled
Recall 04V273000
Service Brakes
16 · 7.4%
Recalled
Recall 04V151000
Engine
15 · 6.9%
not available
—
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 216 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
IF THE VEHICLE IS PARKED OR PARKED ON A SLOPE, THIS CONDITION COULD ALLOW THE VEHICLE TO ROLL INCREASING THE RISK OF A CRASH. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
IF THIS WERE TO OCCUR, GREATER BRAKE PEDAL FORCE AND A LONGER DISTANCE MAY BE REQUIRED TO STOP THE VEHICLE. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
A PERSON POSITIONED FOR DRIVING MAY RECEIVE MINOR INJURIES, SUCH AS ABRASIONS, FROM CONTACT WITH A DEPLOYING AIR BAG. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
IN SOME CRASH CONDITIONS, THE SEAT COULD PIVOT REARWARD AND ITS OCCUPANT OR A REAR SEAT OCCUPANT COULD BE INJURED MORE SEVERELY. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
IF THE CONTROL ARM SEPARATES FROM THE KNUCKLE, THE AFFECTED CORNER OF THE VEHICLE WILL DROP AND THE CONTROL ARM WOULD BE FORCED DOWNWARD, CONTACTING THE WHEEL.… Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park itPark outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
What owners report
“SERVICE STABILITY SYSTEM LIGHTS ON DISPLAY, CAR SHUDDERS AS BRAKES RAMDOMLY APPLY AT ANY SPEED, PULLING STEERING TO LEFT OR RIGHT. SERVICE ABS ON DISPLAY…”NHTSA complaint 10505735 — filed 04/09/2013 · ELECTRONIC STABILITY CONTROL (ESC)
“EVERY TIME I START MY CAR I GET SERVICE BRAKE ASSIST AND SERVICE STABILITY SYS" AND I CALLED MY MECHANIC AND HE SAID HE HAS…”NHTSA complaint 10481544 — filed 10/23/2012 · ELECTRONIC STABILITY CONTROL (ESC)
“ELECTRONIC STABILITY CONTROL TURNS ITSELF ON FOR NO REASON AND CAUSES STEERING ISSUES. AT HIGH SPEEDS THIS COULD LEAD TO A SERIOUS ACCIDENT. I AM…”NHTSA complaint 10435045 — filed 11/09/2011 · ELECTRONIC STABILITY CONTROL (ESC)
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Complaint trend by year filed
Frequently asked questions
What are the most common problems with the 2004 Cadillac SRX?
Electronic stability control (esc) issues are the most-reported category, cited in 43 of 216 NHTSA complaints (19.9%), followed by electrical system (33), power train (26), steering (21). Complaints are unverified owner reports.
How many complaints does the 2004 Cadillac SRX have?
216 complaints were on file with NHTSA as of 07/12/2026. Of those, 16 involved a crash, 2 involved a fire, and 17 reported injuries. No deaths were reported.
Does the 2004 Cadillac SRX have any recalls?
Yes — 7 NHTSA safety recall campaigns, including campaign 14V394000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Has NHTSA acted on the 2004 Cadillac SRX's reported problems?
Recall or investigation data is partly unavailable for this vehicle right now — check your VIN at nhtsa.gov/recalls for the authoritative answer.
Is a complaint proof of a defect?
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/12/2026.
Install CarModelProblemsAdd it to your home screen for one-tap access — no app store.
Install CarModelProblemsTap Share, then Add to Home Screen.