Built from official NHTSA complaint and recall data · data through 07/12/2026
High complaint levelIts most-reported problem — Exterior Lighting — runs 11.2× the fleet median for that category across the 720 model-years tracked on this site.
387Complaints
2Recalls
16Crashes
2Fires
7Injured
0Deaths
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
Is this problem acknowledged?
The most-reported problem — Exterior Lighting (60.7% of complaints) — recall and investigation status for this vehicle is currently unavailable.
Exterior Lighting complaints here are 11.2× the median for that category across the 720 model-years tracked on this site.
Complaint category
Reports
Official status
Reference
Exterior Lighting
235 · 60.7%
not available
—
Electrical System
39 · 10.1%
not available
—
Exterior Lighting:headlights
30 · 7.8%
not available
—
Visibility/wiper
24 · 6.2%
not available
—
Suspension
19 · 4.9%
Recalled
Recall 14V571000 · Recall 21V473000
Power Train
17 · 4.4%
not available
—
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 387 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash. Recall repairs are free at authorized dealers.
Park it · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
What owners report
“I CANNOT DRIVE AT NIGHT BECAUSE HEADLIGHTS ARE SO DIM YOU CAN'T SEE THEM 100 FT AWAY.ALSO WATER IN ASSEMBLY. HAVE REPLACED AND IT MADE…”NHTSA complaint 11204935 — filed 05/01/2019 · EXTERIOR LIGHTING
“DIM HEADLIGHTS HAVE BECOME SO DIM THAT IT'S UNSAFE TO DRIVE AT NIGHT UNLESS HIGH BEAM LIGHTS ARE ON. CONTACTED LOCAL DEALERSHIP AND WAS TOLD…”NHTSA complaint 11204341 — filed 04/29/2019 · EXTERIOR LIGHTING
“MY HEADLIGHTS BECAME TOO DIM TO SAFELY DRIVE MY CAR AT NIGHT, SEEMED TO BE THE MAGNIFYING PART INSIDE THE LIGHT WAS FOGGED UP. I…”NHTSA complaint 11203755 — filed 04/25/2019 · EXTERIOR LIGHTING
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Complaint trend by year filed
Frequently asked questions
What are the most common problems with the 2014 Cadillac SRX?
Exterior lighting issues are the most-reported category, cited in 235 of 387 NHTSA complaints (60.7%), followed by electrical system (39), exterior lighting:headlights (30), unspecified/other issues (29). Complaints are unverified owner reports.
How many complaints does the 2014 Cadillac SRX have?
387 complaints were on file with NHTSA as of 07/12/2026. Of those, 16 involved a crash, 2 involved a fire, and 7 reported injuries. No deaths were reported.
Does the 2014 Cadillac SRX have any recalls?
Yes — 2 NHTSA safety recall campaigns, including campaign 14V571000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Has NHTSA acted on the 2014 Cadillac SRX's reported problems?
Recall or investigation data is partly unavailable for this vehicle right now — check your VIN at nhtsa.gov/recalls for the authoritative answer.
Is a complaint proof of a defect?
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/12/2026.
Install CarModelProblemsAdd it to your home screen for one-tap access — no app store.
Install CarModelProblemsTap Share, then Add to Home Screen.