Built from official NHTSA complaint and recall data · data through 07/12/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Exterior Lighting (51.8% of complaints) — recall and investigation status for this vehicle is currently unavailable.
Exterior Lighting complaints here are 9.6× the median for that category across the 720 model-years tracked on this site.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Exterior Lighting | 87 · 51.8% | not available | — |
| Electrical System | 15 · 8.9% | not available | — |
| Suspension | 15 · 8.9% | Recalled | Recall 21V473000 |
| Exterior Lighting:headlights | 11 · 6.5% | not available | — |
| Air Bags | 7 · 4.2% | Recalled | Recall 26V329000 |
| Service Brakes | 6 · 3.6% | not available | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 168 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 21V473000 · 2021 · reported 06/24/2021
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash. Recall repairs are free at authorized dealers.
Park it · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 26V329000 · 2026 · reported 05/21/2026
An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
“My 2016 Cadillac SRX has faulty just like the rest of the 2010 to the 2015 Cadillac SRXs front headlight assemblies that you cannot see…”NHTSA complaint 11499741 — filed 01/02/2023 · EXTERIOR LIGHTING
“The headlights are very dim. i cannot see at night without using my bright lights. This a safety issues because I cannot see and other…”NHTSA complaint 11493062 — filed 11/10/2022 · EXTERIOR LIGHTING
“The headlights are bad. Water gets in. A class action suit dismissed this defect that was also in previous years. This should be a recall…”NHTSA complaint 11490702 — filed 10/24/2022 · EXTERIOR LIGHTING
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Exterior lighting issues are the most-reported category, cited in 87 of 168 NHTSA complaints (51.8%), followed by unspecified/other issues (23), electrical system (15), suspension (15). Complaints are unverified owner reports.
168 complaints were on file with NHTSA as of 07/12/2026. Of those, 11 involved a crash, 1 involved a fire, and 10 reported injuries. 3 deaths were reported.
Yes — 2 NHTSA safety recall campaigns, including campaign 21V473000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Recall or investigation data is partly unavailable for this vehicle right now — check your VIN at nhtsa.gov/recalls for the authoritative answer.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
