Built from official NHTSA complaint and recall data · data through 07/12/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Exterior Lighting (51.4% of complaints) — recall and investigation status for this vehicle is currently unavailable.
Exterior Lighting complaints here are 9.0× the median for that category across the 720 model-years tracked on this site.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Exterior Lighting | 202 · 51.4% | not available | — |
| Electrical System | 52 · 13.2% | not available | — |
| Power Train | 28 · 7.1% | Recalled | Recall 14V212000 · Recall 13V097000 |
| Vehicle Speed Control | 24 · 6.1% | not available | — |
| Engine | 17 · 4.3% | not available | — |
| Suspension | 16 · 4.1% | Recalled | Recall 14V571000 · Recall 21V473000 |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 393 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 14V571000 · 2014 · reported 09/19/2014
Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 14V212000 · 2014 · reported 04/25/2014
A three to four second lag in acceleration may increase the risk of crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 13V097000 · 2013 · reported 03/15/2013
If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 13V202000 · 2013 · reported 05/16/2013
If the lug nuts loosen, they may fall off or cause the wheel studs to fracture. Either condition would allow the wheel to separate from the vehicle, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 21V473000 · 2021 · reported 06/24/2021
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash. Recall repairs are free at authorized dealers.
Park it · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
“AT ALL TIMES MY HEADLIGHTS ARE DIM AND WHEN I FIRST START MY VEHICLE MY HEADLIGHTS STROBE. I UNDERSTAND THIS IS A COMMON PROBLEM SO…”NHTSA complaint 11138998 — filed 10/08/2018 · EXTERIOR LIGHTING
“FAULTY HEADLIGHTS ON OUR 2013 CADILLAC SRX. HEADLIGHTS (ON LOW BEAM SETTING) ARE DANGEROUSLY DIM AND DO NOT ADEQUATELY ILLUMINATE THE ROAD AHEAD.”NHTSA complaint 11133453 — filed 10/05/2018 · EXTERIOR LIGHTING
“JUST PURCHASED A 2013 CADILLAC. IT IS A BEAUTIFUL VEHICLE BUT ALMOST CRASHED THE FIRST TIME I DROVE IT AT NIGHT. CANNOT SEE WITH HEADLIGHTS…”NHTSA complaint 11124066 — filed 09/02/2018 · EXTERIOR LIGHTING
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Exterior lighting issues are the most-reported category, cited in 202 of 393 NHTSA complaints (51.4%), followed by electrical system (52), unspecified/other issues (37), power train (28). Complaints are unverified owner reports.
393 complaints were on file with NHTSA as of 07/12/2026. Of those, 15 involved a crash, 5 involved a fire, and 21 reported injuries. 2 deaths were reported.
Yes — 5 NHTSA safety recall campaigns, including campaign 14V571000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Recall or investigation data is partly unavailable for this vehicle right now — check your VIN at nhtsa.gov/recalls for the authoritative answer.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
