Built from official NHTSA complaint and recall data · data through 07/12/2026
High complaint levelIts most-reported problem — Engine — runs 3.6× the fleet median for that category across the 2583 model-years tracked on this site.
512Complaints
3Recalls
25Crashes
23Fires
25Injured
2Deaths
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
Is this problem acknowledged?
The most-reported problem — Engine (40.6% of complaints) — is covered by 1 NHTSA recall campaign.
Engine complaints here are 3.6× the median for that category across the 2583 model-years tracked on this site.
Complaint category
Reports
Official status
Reference
Engine
208 · 40.6%
Recalled
Recall 19V120000
Steering
163 · 31.8%
not available
—
Electrical System
37 · 7.2%
not available
—
Service Brakes, Hydraulic
34 · 6.6%
Recalled
Recall 23V652000
Engine And Engine Cooling
24 · 4.7%
Recalled
Recall 19V120000
Power Train
21 · 4.1%
not available
—
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 512 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
An engine compartment fire while parked or driving can increase the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · Park outside · OVER-THE-AIR FIX: NO
What owners report
“I FIRST NOTICED A GRINDING NOISE WHILE BACKING OUT FROM A PARKING SPACE. I THOUGHT PERHAPS A RECENT BRAKE JOB NEEDED SOME TWEAKING OR MAYBE…”NHTSA complaint 11112848 — filed 07/21/2018 · ENGINE
“THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD COMING FROM THE STEERING COLUMN AND THE CHECK ENGINE…”NHTSA complaint 11103798 — filed 06/25/2018 · ENGINE
“VEHICLE AT 155000 MILES. DRIVING UP HILL ON A A ROAD I DRIVE EVERY DAY TO WORK. 0510, GOING 60 MPH AT 4000 RPMS UP…”NHTSA complaint 11102797 — filed 06/20/2018 · ENGINE
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Complaint trend by year filed
Frequently asked questions
What are the most common problems with the 2012 Kia Soul?
Engine issues are the most-reported category, cited in 208 of 512 NHTSA complaints (40.6%), followed by steering (163), unspecified/other issues (39), electrical system (37). Complaints are unverified owner reports.
How many complaints does the 2012 Kia Soul have?
512 complaints were on file with NHTSA as of 07/12/2026. Of those, 25 involved a crash, 23 involved a fire, and 25 reported injuries. 2 deaths were reported.
Does the 2012 Kia Soul have any recalls?
Yes — 3 NHTSA safety recall campaigns, including campaign 19V120000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Has NHTSA acted on the 2012 Kia Soul's reported problems?
Recall or investigation data is partly unavailable for this vehicle right now — check your VIN at nhtsa.gov/recalls for the authoritative answer.
Is a complaint proof of a defect?
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/12/2026.
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