CarModelProblems.com

2011 Kia Soul Problems & Recalls

Built from official NHTSA complaint and recall data · data through 07/12/2026

High complaint levelIts most-reported problem — Service Brakes, Hydraulic — runs 3.1× the fleet median for that category across the 2075 model-years tracked on this site.
193Complaints
3Recalls
27Crashes
5Fires
29Injured
1Deaths

Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.

Is this problem acknowledged?

The most-reported problem — Service Brakes, Hydraulic (16.6% of complaints) — is covered by 1 NHTSA recall campaign.

Service Brakes, Hydraulic complaints here are 3.1× the median for that category across the 2075 model-years tracked on this site.

Complaint categoryReportsOfficial statusReference
Service Brakes, Hydraulic32 · 16.6%RecalledRecall 23V652000
Electrical System28 · 14.5%not available
Air Bags25 · 13%not available
Engine24 · 12.4%not available
Service Brakes13 · 6.7%RecalledRecall 23V652000
Power Train12 · 6.2%not available

Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.

Complaints by component

AIR BAGS25 · 13%
ENGINE24 · 12.4%
Unspecified / other21 · 10.9%
SERVICE BRAKES13 · 6.7%
POWER TRAIN12 · 6.2%
EXTERIOR LIGHTING11 · 5.7%
ELECTRONIC STABILITY CONTROL (ESC)10 · 5.2%
STRUCTURE:BODY9 · 4.7%

Percentages are the share of the 193 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.

Recalls — 3 campaigns

Structure:body:roof And Pillars

NHTSA campaign 14V822000 · 2014 · reported 12/29/2014

A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash. Recall repairs are free at authorized dealers.

PARK-IT: NO  · PARK-OUTSIDE: NO  ·  OVER-THE-AIR FIX: NO

Exterior Lighting:brake Lights:switch

NHTSA campaign 13V114000 · 2013 · reported 04/01/2013

Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake.… Recall repairs are free at authorized dealers.

PARK-IT: NO  · PARK-OUTSIDE: NO  ·  OVER-THE-AIR FIX: NO

Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

NHTSA campaign 23V652000 · 2023 · reported 09/25/2023

An engine compartment fire while parked or driving can increase the risk of injury. Recall repairs are free at authorized dealers.

PARK-IT: NO  · Park outside  ·  OVER-THE-AIR FIX: NO

What owners report

“CAR WAS IDLE FOR ONLY 3 DAYS BATTERY WAS ONLY 12 30 DAYS OLD CAR WONT START NOT MATTER LIGHT WERE ON, RADIO WOULD PLAY…”NHTSA complaint 11352683 — filed 09/02/2020 · UNKNOWN OR OTHER
“CAR WAS IDLE FOR ONLY 3 DAYS BATTERY WAS ONLY 12 30 DAYS OLD CAR WONT START NOT MATTER LIGHT WERE ON, RADIO WOULD PLAY…”NHTSA complaint 11352683 — filed 09/02/2020 · ELECTRICAL SYSTEM
“THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT WHILE GETTING AN OIL CHANGE, SHE WAS INFORMED THAT THE REAR BRAKE LIGHTS WERE…”NHTSA complaint 11352274 — filed 08/31/2020 · EXTERIOR LIGHTING:BRAKE LIGHTS

Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.

Complaint trend by year filed

2220121922201423152016181520181617202082202225452024122026

Frequently asked questions

What are the most common problems with the 2011 Kia Soul?

Service brakes, hydraulic issues are the most-reported category, cited in 32 of 193 NHTSA complaints (16.6%), followed by electrical system (28), air bags (25), engine (24). Complaints are unverified owner reports.

How many complaints does the 2011 Kia Soul have?

193 complaints were on file with NHTSA as of 07/12/2026. Of those, 27 involved a crash, 5 involved a fire, and 29 reported injuries. 1 deaths were reported.

Does the 2011 Kia Soul have any recalls?

Yes — 3 NHTSA safety recall campaigns, including campaign 14V822000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.

Has NHTSA acted on the 2011 Kia Soul's reported problems?

Recall or investigation data is partly unavailable for this vehicle right now — check your VIN at nhtsa.gov/recalls for the authoritative answer.

Is a complaint proof of a defect?

No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.

About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/12/2026.