Built from official NHTSA complaint and recall data · data through 07/12/2026
Elevated complaint levelIts most-reported problem — Electrical System — runs 2.0× the fleet median for that category across the 2547 model-years tracked on this site.
258Complaints
3Recalls
20Crashes
5Fires
16Injured
0Deaths
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
Is this problem acknowledged?
The most-reported problem — Electrical System (21.7% of complaints) — is covered by 1 NHTSA recall campaign.
Electrical System complaints here are 2.0× the median for that category across the 2547 model-years tracked on this site.
Complaint category
Reports
Official status
Reference
Electrical System
56 · 21.7%
Recalled
Recall 14V355000
Electronic Stability Control (ESC)
54 · 20.9%
not available
—
Steering
48 · 18.6%
Recalled
Recall 11V398000
Engine
40 · 15.5%
not available
—
Service Brakes
32 · 12.4%
not available
—
Power Train
26 · 10.1%
not available
—
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 258 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
POWER STEERING FLUID COULD FLOW ONTO THE CATALYTIC CONVERTER, AND AN ENGINE COMPARTMENT FIRE COULD OCCUR. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park itPark outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
What owners report
“THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE DOORS LOCKED AND UNLOCKED INDEPENDENTLY. IN ADDITION, "SERVICE…”NHTSA complaint 10808238 — filed 12/03/2015 · ELECTRICAL SYSTEM
“WHEN I START DRIVING ON LOCAL STREET EACH MORNING, I MAKE A LEFT TURN, THE CAR MAKES A LOUD GRINDING NOISE AND MY SERVICE TRACTION…”NHTSA complaint 10788159 — filed 11/03/2015 · ELECTRICAL SYSTEM
“THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE FROM A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED BUT…”NHTSA complaint 10782430 — filed 10/15/2015 · ELECTRICAL SYSTEM
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Complaint trend by year filed
Frequently asked questions
What are the most common problems with the 2012 Chevrolet Impala?
Electrical system issues are the most-reported category, cited in 56 of 258 NHTSA complaints (21.7%), followed by electronic stability control (esc) (54), steering (48), engine (40). Complaints are unverified owner reports.
How many complaints does the 2012 Chevrolet Impala have?
258 complaints were on file with NHTSA as of 07/12/2026. Of those, 20 involved a crash, 5 involved a fire, and 16 reported injuries. No deaths were reported.
Does the 2012 Chevrolet Impala have any recalls?
Yes — 3 NHTSA safety recall campaigns, including campaign 14V355000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Has NHTSA acted on the 2012 Chevrolet Impala's reported problems?
Recall or investigation data is partly unavailable for this vehicle right now — check your VIN at nhtsa.gov/recalls for the authoritative answer.
Is a complaint proof of a defect?
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/12/2026.
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