Built from official NHTSA complaint and recall data · data through 07/12/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Electrical System (49.8% of complaints) — is covered by 3 NHTSA recall campaigns.
Electrical System complaints here are 4.6× the median for that category across the 2547 model-years tracked on this site.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Electrical System | 146 · 49.8% | Recalled | Recall 15V194000 · Recall 14V396000 · Recall 10V252000 |
| Engine | 78 · 26.6% | not available | — |
| Service Brakes | 38 · 13% | not available | — |
| Steering | 34 · 11.6% | not available | — |
| Power Train | 16 · 5.5% | not available | — |
| Service Brakes, Hydraulic | 14 · 4.8% | not available | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 293 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 15V194000 · 2015 · reported 04/01/2015
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including, but not limited to, air bags, power steering, and power braking.… Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 14V055000 · 2014 · reported 02/11/2014
Failure of the rear axle may increase the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 16V083000 · 2016 · reported 02/11/2016
If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 14V396000 · 2014 · reported 07/01/2014
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking.… Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 09V244000 · 2009 · reported 07/01/2009
ANY SUCH OBJECTS COULD CAUSE INJURY TO THE VEHICLE'S OCCUPANTS IN THE EVENT OF A CRASH SEVERE ENOUGH TO CAUSE THE AIR BAG TO INFLATE. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 10V252000 · 2010 · reported 06/10/2010
THIS COULD RESULT IN AN OVERHEATED LATCH AND A FIRE WITHIN THE REAR SLIDING DOOR COULD OCCUR. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“OUR 2009 VW ROUTAN COMPLETELY SHUTS DOWN WHILE DRIVING 3 TIMES NOW. NOT ONLY DOES IT SHUT DOWN, BUT THE STEERING AND BRAKES LOCK AS…”NHTSA complaint 10620722 — filed 08/07/2014 · ELECTRICAL SYSTEM
“MY 2009 ROUTAN 3.8L WILL INTERMIT NOT START / I GET CHECK ENGINE LIGHT AND ELECTRICAL LIGHTENING BOLT. ABOUT 3 YEARS AGO IT STARTED AND…”NHTSA complaint 10619111 — filed 08/05/2014 · ELECTRICAL SYSTEM
“YOUR SITE WOULDN'T ALLOW PULL-DOWN FOR AFFECTED PARTS EARLIER, HERE IS PART OF THE E-MAIL REPORT I FIRST SENT DEALER 5/6/14: " ..SOMETHING NEW IS…”NHTSA complaint 10607247 — filed 07/01/2014 · ELECTRICAL SYSTEM
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Electrical system issues are the most-reported category, cited in 146 of 293 NHTSA complaints (49.8%), followed by engine (78), service brakes (38), steering (34). Complaints are unverified owner reports.
293 complaints were on file with NHTSA as of 07/12/2026. Of those, 6 involved a crash, 3 involved a fire, and 12 reported injuries. No deaths were reported.
Yes — 6 NHTSA safety recall campaigns, including campaign 15V194000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Recall or investigation data is partly unavailable for this vehicle right now — check your VIN at nhtsa.gov/recalls for the authoritative answer.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
