Built from official NHTSA complaint and recall data · data through 07/12/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Power Train (39.3% of complaints) — recall and investigation status for this vehicle is currently unavailable.
Power Train complaints here are 4.6× the median for that category across the 2391 model-years tracked on this site.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Power Train | 117 · 39.3% | not available | — |
| Service Brakes | 32 · 10.7% | not available | — |
| Air Bags | 32 · 10.7% | Recalled | Recall 20V633000 · Recall 23V865000 |
| Fuel/propulsion System | 17 · 5.7% | Recalled | Recall 20V162000 |
| Structure:body | 17 · 5.7% | Recalled | Recall 23V720000 |
| Engine | 16 · 5.4% | not available | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 298 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 20V633000 · 2020 · reported 10/14/2020
Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 20V162000 · 2020 · reported 03/19/2020
Improper fuel supply programming can result in a vehicle stall, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 23V720000 · 2023 · reported 10/26/2023
A detached front bumper cover can become a road hazard, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 23V865000 · 2023 · reported 12/20/2023
An air bag that does not deploy during a crash increases the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“My vehicle is started making a loud whining noise at around 78K miles whenever you accelerate between about 25-60mph. The dealer said that a new…”NHTSA complaint 11612621 — filed 09/04/2024 · POWER TRAIN
“The contact owns a 2020 Toyota Highlander. The contact stated while driving at speeds above 20 MPH, there was a loud whining sound coming from…”NHTSA complaint 11610159 — filed 08/22/2024 · POWER TRAIN
“8AT transmission failure. Toyota is telling me that it will take 7 months to obtain a replacement transmission.”NHTSA complaint 11607214 — filed 08/08/2024 · POWER TRAIN
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Power train issues are the most-reported category, cited in 117 of 298 NHTSA complaints (39.3%), followed by unspecified/other issues (40), service brakes (32), air bags (32). Complaints are unverified owner reports.
298 complaints were on file with NHTSA as of 07/12/2026. Of those, 12 involved a crash, 0 involved a fire, and 13 reported injuries. No deaths were reported.
Yes — 4 NHTSA safety recall campaigns, including campaign 20V633000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Recall or investigation data is partly unavailable for this vehicle right now — check your VIN at nhtsa.gov/recalls for the authoritative answer.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
