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2020 Toyota Highlander Service Brakes Problems

NHTSA component category: SERVICE BRAKES · data through 07/12/2026

32Service Brakes complaints
10.7%Of all 298 complaints
#3Most-reported category

Source: U.S. NHTSA complaint data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.

How service brakes ranks on this vehicle

POWER TRAIN117 · 39.3%
Unspecified / other40 · 13.4%
SERVICE BRAKES32 · 10.7%
AIR BAGS32 · 10.7%
FUEL/PROPULSION SYSTEM17 · 5.7%

Share of the 298 complaints citing each category; one complaint can cite several. Full breakdown on the 2020 Toyota Highlander overview page.

What owners report

“During the first 20K miles of driving our 2020 Highlander Hybrid; we noticed that while braking; the car would sometimes lung forward as though we…”NHTSA complaint 11609073 — filed 08/16/2024
“This vehicle was purchased new. Early in our ownership we ( my wife and I ) occasionally notice that the brakes momentarily release when they…”NHTSA complaint 11589790 — filed 05/20/2024
“On numerous occasions when applying the brakes on my vehicle there is a very noticeable "surge" when the vehicle slows to a near stop. It…”NHTSA complaint 11584472 — filed 04/22/2024

Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.

Service Brakes complaints by year filed

22020320216202292023620244202522026

Frequently asked questions

Does the 2020 Toyota Highlander have service brakes problems?

Service Brakes is the #3 most-reported problem area on the 2020 Toyota Highlander: 32 of 298 complaints on file (10.7%). Complaints are unverified owner reports, not confirmed defects.

How many complaints does the 2020 Toyota Highlander have in total?

298 complaints were on file with NHTSA as of 07/12/2026. Across all categories, 12 involved a crash, 0 involved a fire, 13 reported injuries, and none reported deaths.

What does NHTSA's service brakes category include?

NHTSA assigns each complaint to standard component categories; this page reports the SERVICE BRAKES category exactly as NHTSA defines and records it.

About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/12/2026.