Built from official NHTSA complaint and recall data · data through 09/08/2026
High complaint levelIts most-reported problem — Power Train — runs 6.3× the fleet median for that category across the 2397 model-years tracked on this site.
156Complaints
4Recalls
10Crashes
4Fires
8Injured
0Deaths
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
Is this problem acknowledged?
The most-reported problem — Power Train (53.8% of complaints) — is covered by 2 NHTSA recall campaigns.
Power Train complaints here are 6.3× the median for that category across the 2397 model-years tracked on this site.
2 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 4 rest on owner reports alone.
Complaint category
Reports
Official status
Reference
Power Train
84 · 53.8%
Recalled
Recall 21V310000 · Recall 26V290000
Engine
25 · 16%
No official action
—
Electrical System
21 · 13.5%
No official action
—
Service Brakes
13 · 8.3%
No official action
—
Air Bags
8 · 5.1%
Recalled
Recall 24V516000
Fuel/propulsion System
5 · 3.2%
No official action
—
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 156 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
Recalls — 4 campaigns
Power Train:automatic Transmission:cooler/radiator:hoses And Fittings
A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park itPark outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
What owners report
“PTU Failure. Known issue. 2017-2019 recalled but the part is still and issue and can lock up transmission. Recall needs to be extended to cover…”NHTSA complaint 11705902 — filed 12/18/2025 · POWER TRAIN
“I have had a service 4wd light on for months. The Power Transfer Case part has been on backorder from jeep for over 4 months…”NHTSA complaint 11701952 — filed 11/28/2025 · POWER TRAIN
“2021 78784 MILES WONT DRIVE 4 WHEEL LIGHT ON DEALER STATES NEES NEW PTU SAYS THERES MAJOR PROBLEMS WITH THE PTU BUT WILL NOT COVER…”NHTSA complaint 11698499 — filed 11/10/2025 · POWER TRAIN
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Complaint trend by year filed
Frequently asked questions
What are the most common problems with the 2021 Jeep Cherokee?
Power train issues are the most-reported category, cited in 84 of 156 NHTSA complaints (53.8%), followed by engine (25), unspecified/other issues (23), electrical system (21). Complaints are unverified owner reports.
How many complaints does the 2021 Jeep Cherokee have?
156 complaints were on file with NHTSA as of 09/08/2026. Of those, 10 involved a crash, 4 involved a fire, and 8 reported injuries. No deaths were reported.
Does the 2021 Jeep Cherokee have any recalls?
Yes — 4 NHTSA safety recall campaigns, including campaign 21V310000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Has NHTSA acted on the 2021 Jeep Cherokee's reported problems?
2 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
Is a complaint proof of a defect?
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 09/08/2026.
Install CarModelProblemsAdd it to your home screen for one-tap access — no app store.
Install CarModelProblemsTap Share, then Add to Home Screen.