Built from official NHTSA complaint and recall data · data through 07/12/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Power Train (42.4% of complaints) — is covered by 2 NHTSA recall campaigns.
Power Train complaints here are 5.0× the median for that category across the 2391 model-years tracked on this site.
4 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 2 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Power Train | 288 · 42.4% | Recalled | Recall 18V494000 · Recall 25V011000 |
| Electrical System | 187 · 27.5% | Recalled | Recall 18V332000 · Recall 18V524000 |
| Engine | 155 · 22.8% | Recalled | Recall 17V670000 |
| Service Brakes | 34 · 5% | No official action | — |
| Steering | 30 · 4.4% | No official action | — |
| Fuel/propulsion System | 26 · 3.8% | Recalled | Recall 18V282000 |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 679 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 18V282000 · 2018 · reported 05/01/2018
A fuel leak in the presence of the ignition source can increase the risk of a fire. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 18V494000 · 2018 · reported 07/26/2018
If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 18V332000 · 2018 · reported 05/17/2018
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 17V543000 · 2017 · reported 08/31/2017
The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 18V524000 · 2018 · reported 08/09/2018
A vehicle stall can increase the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 17V670000 · 2017 · reported 10/24/2017
If the oil pump fails, the engine will stall, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 25V011000 · 2025 · reported 04/29/2025
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“2018 CHEROKEE WITH UNDER 15K MILES. UPON START UP, WARNING FOR "SERVICE SHIFTER" APPEARS ALONG WITH ALL LIGHTS ARE LIT UP ON SHIFTER. TURNING OFF…”NHTSA complaint 11241437 — filed 08/03/2019 · POWER TRAIN
“FOR THE SECOND TIME WHILE DRIVING "SERVICE SHIFTER" MESSAGE CAME ON AND ALL LIGHTS ON GEAR BOX LIT UP. PULLED OVER AND CUT CAR OFF…”NHTSA complaint 11240770 — filed 07/31/2019 · POWER TRAIN
“"SERVICE SHIFTER" WARNING COMES ON AT RANDOM TIMES. LIGHTS ON SHIFTER ALL CAME ON. ONLY CAME ON WITH LEFT HAND TURNS. FIRST TIME IN HAPPENED…”NHTSA complaint 11240465 — filed 07/29/2019 · POWER TRAIN
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Power train issues are the most-reported category, cited in 288 of 679 NHTSA complaints (42.4%), followed by electrical system (187), unspecified/other issues (172), engine (155). Complaints are unverified owner reports.
679 complaints were on file with NHTSA as of 07/12/2026. Of those, 11 involved a crash, 5 involved a fire, and 7 reported injuries. No deaths were reported.
Yes — 7 NHTSA safety recall campaigns, including campaign 18V282000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
4 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
