Built from official NHTSA complaint and recall data · data through 07/12/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Power Train (48.1% of complaints) — is covered by 3 NHTSA recall campaigns.
Power Train complaints here are 5.7× the median for that category across the 2391 model-years tracked on this site.
2 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 4 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Power Train | 636 · 48.1% | Recalled | Recall 20V343000 · Recall 23V302000 · Recall 25V011000 |
| Electrical System | 339 · 25.6% | Recalled | Recall 18V332000 |
| Engine | 256 · 19.3% | No official action | — |
| Vehicle Speed Control | 59 · 4.5% | No official action | — |
| Service Brakes | 55 · 4.2% | No official action | — |
| Steering | 45 · 3.4% | No official action | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 1,323 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 20V343000 · 2020 · reported 06/11/2020
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 18V332000 · 2018 · reported 05/17/2018
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 17V543000 · 2017 · reported 08/31/2017
The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 16V799000 · 2016 · reported 11/02/2016
If the driver's knee air bag does not properly inflate, there is an increased risk of injury in the event of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 23V302000 · 2023 · reported 04/27/2023
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 25V011000 · 2025 · reported 04/29/2025
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“WAS GETTING A "SERVICE SHIFTER" MESSAGE ON DASH AND BROUGHT TO DEALERSHIP WHOM REPLACED THE SHIFTER MECHANISM UNDER WARRANTY ON JULY 11, 2018 AT 37,891…”NHTSA complaint 11162936 — filed 12/21/2018 · POWER TRAIN
“THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 25-30 MPH, THE VEHICLE EXPERIENCED ERRATIC SHIFTING AND A DELAYED RESPONSE WHEN THE ACCELERATOR PEDAL…”NHTSA complaint 11162052 — filed 12/17/2018 · POWER TRAIN
“THE CONTACT OWNS A 2017 JEEP CHEROKEE. ON FOUR SEPARATE OCCASIONS, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. WHEN THE…”NHTSA complaint 11154691 — filed 11/29/2018 · POWER TRAIN
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Power train issues are the most-reported category, cited in 636 of 1,323 NHTSA complaints (48.1%), followed by unspecified/other issues (340), electrical system (339), engine (256). Complaints are unverified owner reports.
1,323 complaints were on file with NHTSA as of 07/12/2026. Of those, 24 involved a crash, 6 involved a fire, and 27 reported injuries. No deaths were reported.
Yes — 6 NHTSA safety recall campaigns, including campaign 20V343000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
2 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
