Built from official NHTSA complaint and recall data · data through 07/12/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Back Over Prevention (42.7% of complaints) — is covered by 2 NHTSA recall campaigns.
Back Over Prevention complaints here are 12.3× the median for that category across the 61 model-years tracked on this site.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Back Over Prevention | 94 · 42.7% | Recalled | Recall 24V951000 · Recall 25V695000 |
| Structure | 30 · 13.6% | Recalled | Recall 25V732000 |
| Electrical System | 22 · 10% | Recalled | Recall 18V548000 |
| Back Over Prevention: Sensing System: Camera | 16 · 7.3% | Recalled | Recall 24V951000 · Recall 25V695000 |
| Structure:body | 14 · 6.4% | Recalled | Recall 25V732000 |
| Back Over Prevention: Warnings | 11 · 5% | Recalled | Recall 24V951000 · Recall 25V695000 |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 220 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 18V548000 · 2018 · reported 08/20/2018
An electrical arc can increase the risk of a fire. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 24V951000 · 2024 · reported 12/20/2024
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 25V695000 · 2025 · reported 10/13/2025
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 25V732000 · 2025 · reported 10/24/2025
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (BACK OVER PREVENTION); however, the part to do the…”NHTSA complaint 11684436 — filed 09/02/2025 · BACK OVER PREVENTION
“The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the…”NHTSA complaint 11683067 — filed 08/26/2025 · BACK OVER PREVENTION
“The contact owns a 2019 Ford Flex. The contact stated that while the vehicle was parked, the contact noticed that the rearview camera was inoperable…”NHTSA complaint 11681989 — filed 08/20/2025 · BACK OVER PREVENTION
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Back over prevention issues are the most-reported category, cited in 94 of 220 NHTSA complaints (42.7%), followed by unspecified/other issues (46), structure (30), electrical system (22). Complaints are unverified owner reports.
220 complaints were on file with NHTSA as of 07/12/2026. Of those, 4 involved a crash, 0 involved a fire, and 3 reported injuries. No deaths were reported.
Yes — 4 NHTSA safety recall campaigns, including campaign 18V548000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Recall or investigation data is partly unavailable for this vehicle right now — check your VIN at nhtsa.gov/recalls for the authoritative answer.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
