Built from official NHTSA complaint and recall data · data through 07/12/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Steering (25.9% of complaints) — recall and investigation status for this vehicle is currently unavailable.
Steering complaints here are 4.2× the median for that category across the 1655 model-years tracked on this site.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Steering | 64 · 25.9% | not available | — |
| Electrical System | 54 · 21.9% | not available | — |
| Fuel/propulsion System | 45 · 18.2% | Recalled | Recall 16V621000 |
| Suspension | 25 · 10.1% | Recalled | Recall 20V072000 |
| Engine | 22 · 8.9% | not available | — |
| Power Train | 10 · 4% | Recalled | Recall 14V393000 |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 247 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 16V621000 · 2016 · reported 08/25/2016
A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 14V710000 · 2014 · reported 11/07/2014
Improper suppression of the passenger airbag increases the risk of an injury to the seat occupant in the event of a crash necessitating deployment of the front passenger airbag. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 14V393000 · 2014 · reported 07/02/2014
If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash.… Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 20V072000 · 2020 · reported 02/10/2020
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“BREAKS AND ROTORS HAVE BEEN WORKED ON 3 TIMES WITHIN 1 YEAR BY CARMAX. IN ADDITION, BEARINGS HAVE BEEN REPLACED. ADDITIONALLY, THE VEHICLES COMPUTER MODULE…”NHTSA complaint 11278874 — filed 11/08/2019 · STEERING
“WHEN PUTTING ON A STEERING WHEEL COVER. I NOTICED WHEN I HELD THE STEERING WHEEL FROM 12 AND 6 THE WHEEL FELT LOSE. NOT FROM…”NHTSA complaint 11271270 — filed 10/27/2019 · STEERING
“THE CONTACT OWNS A 2014 FORD FLEX. WHILE DRIVING VARIOUS SPEEDS AND MAKING TURNS, THERE WAS AN ABNORMAL SQUEAKING NOISE EMERGING FROM THE STEERING WHEEL…”NHTSA complaint 11255366 — filed 09/13/2019 · STEERING
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Steering issues are the most-reported category, cited in 64 of 247 NHTSA complaints (25.9%), followed by electrical system (54), fuel/propulsion system (45), suspension (25). Complaints are unverified owner reports.
247 complaints were on file with NHTSA as of 07/12/2026. Of those, 11 involved a crash, 2 involved a fire, and 10 reported injuries. No deaths were reported.
Yes — 4 NHTSA safety recall campaigns, including campaign 16V621000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Recall or investigation data is partly unavailable for this vehicle right now — check your VIN at nhtsa.gov/recalls for the authoritative answer.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
