Built from official NHTSA complaint and recall data · data through 07/12/2026
High complaint levelIts most-reported problem — Steering — runs 9.8× the fleet median for that category across the 1655 model-years tracked on this site.
1,192Complaints
8Recalls
30Crashes
4Fires
15Injured
0Deaths
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
Is this problem acknowledged?
The most-reported problem — Steering (60.7% of complaints) — is covered by 2 NHTSA recall campaigns.
Steering complaints here are 9.8× the median for that category across the 1655 model-years tracked on this site.
3 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 3 rest on owner reports alone.
Complaint category
Reports
Official status
Reference
Steering
724 · 60.7%
Recalled
Recall 14E001000 · Recall 14V286000
Electrical System
90 · 7.6%
No official action
—
Engine
83 · 7%
Investigation closed
EA17002 · PE16008
Power Train
62 · 5.2%
No official action
—
Structure
56 · 4.7%
Recalled
Recall 15V171000 · Recall 24V031000
Structure:body
50 · 4.2%
Recalled
Recall 15V171000 · Recall 24V031000
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 1,192 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
IN THE EVENT OF A CRASH, THE SEAT BACK MAY NOT PROVIDE THE REQUIRED STRENGTH, INCREASING THE RISK OF INJURY. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park itPark outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
What owners report
“AFTER STOPPING AT A STOP SIGN, I BEGAN TO ACCELERATE THROUGH AN INTERSECTION. APPROXIMATELY HALF WAY THROUGH THE INTERSECTION, THE POWER STEERING WAS LOST AND…”NHTSA complaint 10472624 — filed 08/27/2012 · STEERING
“DRIVING ALONG AND THE POWER STEERING HAS FAILED THREE TIMES. TURN CAR OFF AND RESTART AND IT WORKS AGAIN. TAKING TO FORD DEALER ON AUGUST…”NHTSA complaint 10472618 — filed 08/27/2012 · STEERING
“THE MANAGEMENT TERRAIN AND POWER ASSIST WARNING LIGHTS CAME ON. THEN I HAD NO POWER STEERING. IT BECAME VERY DIFFICULT TO STEER AND CONTROL CAR…”NHTSA complaint 10472602 — filed 08/27/2012 · STEERING
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Complaint trend by year filed
Frequently asked questions
What are the most common problems with the 2011 Ford Explorer?
Steering issues are the most-reported category, cited in 724 of 1,192 NHTSA complaints (60.7%), followed by unspecified/other issues (112), electrical system (90), engine (83). Complaints are unverified owner reports.
How many complaints does the 2011 Ford Explorer have?
1,192 complaints were on file with NHTSA as of 07/12/2026. Of those, 30 involved a crash, 4 involved a fire, and 15 reported injuries. No deaths were reported.
Does the 2011 Ford Explorer have any recalls?
Yes — 8 NHTSA safety recall campaigns, including campaign 19V435000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Has NHTSA acted on the 2011 Ford Explorer's reported problems?
3 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
Is a complaint proof of a defect?
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/12/2026.
Install CarModelProblemsAdd it to your home screen for one-tap access — no app store.
Install CarModelProblemsTap Share, then Add to Home Screen.