Built from official NHTSA complaint and recall data · data through 07/12/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Visibility (35.9% of complaints) — recall and investigation status for this vehicle is currently unavailable.
Visibility complaints here are 6.9× the median for that category across the 409 model-years tracked on this site.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Visibility | 108 · 35.9% | not available | — |
| Vehicle Speed Control | 29 · 9.6% | not available | — |
| Structure | 23 · 7.6% | not available | — |
| Visibility/wiper | 16 · 5.3% | not available | — |
| Engine And Engine Cooling:engine | 11 · 3.7% | not available | — |
| Electrical System | 10 · 3.3% | not available | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 301 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 04V181000 · 2004 · reported 04/15/2004
THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 02V208000 · 2002 · reported 07/30/2002
IN THE WORST CASE, NOZZLE BREAKAGE COULD RESULT IN FUEL LEAKAGE IF THE VEHICLE ROLLS-OVER AFTER A HIGH SPEED FRONTAL CRASH. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“2002 TOYOTA HIGHLANDER LIMITED - THE DRIVER AND PASSENGER SIDE SUN VISORS WILL NOT STAY IN UPRIGHT POSITION. VERY DANGEROUS WHEN DRIVING. TOYOTA OFFERS NO…”NHTSA complaint 10251845 — filed 12/15/2008 · VISIBILITY
“2002 TOYOTA HIGHLAND FLIP VISOR KEEPS ON FALLING DOWN. AFTER RESEARCH FROM THE NET, APPARENTLY, THERE ARE MANY OTHERS THAT EXPERIENCE THIS ISSUES. THIS IS…”NHTSA complaint 10251029 — filed 12/08/2008 · VISIBILITY
“THE INTERIOR HEATING/AC SYSTEM AND FAN REPEATEDLY FAILS TO OPERATE PROPERLY. IN THE SPRING SUMMER WHEN THE AC WOULD FAIL TO BLOW COLD AND BLOW…”NHTSA complaint 10248917 — filed 11/16/2008 · VISIBILITY
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Visibility issues are the most-reported category, cited in 108 of 301 NHTSA complaints (35.9%), followed by vehicle speed control (29), structure (23), visibility/wiper (16). Complaints are unverified owner reports.
301 complaints were on file with NHTSA as of 07/12/2026. Of those, 24 involved a crash, 6 involved a fire, and 25 reported injuries. 4 deaths were reported.
Yes — 2 NHTSA safety recall campaigns, including campaign 04V181000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Recall or investigation data is partly unavailable for this vehicle right now — check your VIN at nhtsa.gov/recalls for the authoritative answer.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
