2020 Tesla Model X Suspension Problems

NHTSA component category: SUSPENSION · data through 07/12/2026

37Suspension complaints

30.1%Of all 123 complaints

#1Most-reported category

Source: U.S. NHTSA complaint data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.

How suspension ranks on this vehicle

SUSPENSION37 · 30.1%

ELECTRICAL SYSTEM21 · 17.1%

Unspecified / other20 · 16.3%

VEHICLE SPEED CONTROL18 · 14.6%

STEERING18 · 14.6%

Share of the 123 complaints citing each category; one complaint can cite several. Full breakdown on the 2020 Tesla Model X overview page.

What owners report

“Slowed down to make a right turn at approximately 10 mph then heard a loud pop in the rear drivers side wheel. Noticed that wheel…”NHTSA complaint 11580576 — filed 04/02/2024

“I have a 2020 Model X (23k miles) and the warranty just expired 2 months ago. It suddenly developed a loud creaking in the front…”NHTSA complaint 11577239 — filed 03/13/2024

“On [XXX] traveling south from [XXX] to merge onto [XXX] via the on-ramp, we hit a rough patch of road with potholes/ruts at the shoulder…”NHTSA complaint 11576013 — filed 03/07/2024

Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.

Suspension complaints by year filed

Frequently asked questions

Does the 2020 Tesla Model X have suspension problems?

Suspension is the most-reported problem area on the 2020 Tesla Model X: 37 of 123 complaints on file (30.1%). Complaints are unverified owner reports, not confirmed defects.

How many complaints does the 2020 Tesla Model X have in total?

123 complaints were on file with NHTSA as of 07/12/2026. Across all categories, 17 involved a crash, 0 involved a fire, 6 reported injuries, and none reported deaths.

What does NHTSA's suspension category include?

NHTSA assigns each complaint to standard component categories; this page reports the SUSPENSION category exactly as NHTSA defines and records it.

About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/12/2026.