Built from official NHTSA complaint and recall data · data through 07/12/2026
High complaint levelIts most-reported problem — Suspension — runs 4.9× the fleet median for that category across the 964 model-years tracked on this site.
123Complaints
10Recalls
17Crashes
0Fires
6Injured
0Deaths
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
Is this problem acknowledged?
The most-reported problem — Suspension (30.1% of complaints) — recall and investigation status for this vehicle is currently unavailable.
Suspension complaints here are 4.9× the median for that category across the 964 model-years tracked on this site.
Forward Collision Avoidance: Adaptive Cruise Control
12 · 9.8%
Recalled
Recall 21V846000 · Recall 24V153000
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 123 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: YES
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: YES
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: YES
A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: YES
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: YES
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: YES
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: YES
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: YES
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: YES
Park itPark outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
What owners report
“Slowed down to make a right turn at approximately 10 mph then heard a loud pop in the rear drivers side wheel. Noticed that wheel…”NHTSA complaint 11580576 — filed 04/02/2024 · SUSPENSION
“I have a 2020 Model X (23k miles) and the warranty just expired 2 months ago. It suddenly developed a loud creaking in the front…”NHTSA complaint 11577239 — filed 03/13/2024 · SUSPENSION
“On [XXX] traveling south from [XXX] to merge onto [XXX] via the on-ramp, we hit a rough patch of road with potholes/ruts at the shoulder…”NHTSA complaint 11576013 — filed 03/07/2024 · SUSPENSION
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Complaint trend by year filed
Frequently asked questions
What are the most common problems with the 2020 Tesla Model X?
Suspension issues are the most-reported category, cited in 37 of 123 NHTSA complaints (30.1%), followed by electrical system (21), unspecified/other issues (20), vehicle speed control (18). Complaints are unverified owner reports.
How many complaints does the 2020 Tesla Model X have?
123 complaints were on file with NHTSA as of 07/12/2026. Of those, 17 involved a crash, 0 involved a fire, and 6 reported injuries. No deaths were reported.
Does the 2020 Tesla Model X have any recalls?
Yes — 10 NHTSA safety recall campaigns, including campaign 22V037000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Has NHTSA acted on the 2020 Tesla Model X's reported problems?
Recall or investigation data is partly unavailable for this vehicle right now — check your VIN at nhtsa.gov/recalls for the authoritative answer.
Is a complaint proof of a defect?
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/12/2026.
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