Built from official NHTSA complaint and recall data · data through 07/12/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Steering (39.6% of complaints) — is covered by 1 NHTSA recall campaign.
Steering complaints here are 6.4× the median for that category across the 1655 model-years tracked on this site.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Steering | 74 · 39.6% | Recalled | Recall 15V340000 |
| Power Train | 30 · 16% | not available | — |
| Exterior Lighting | 26 · 13.9% | not available | — |
| Vehicle Speed Control | 22 · 11.8% | not available | — |
| Engine | 22 · 11.8% | not available | — |
| Electrical System | 17 · 9.1% | not available | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 187 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 19V001000 · 2019 · reported 01/07/2019
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Recall repairs are free at authorized dealers.
Park it · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 15V793000 · 2015 · reported 11/24/2015
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 15V340000 · 2015 · reported 06/02/2015
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 16V384000 · 2016 · reported 05/31/2016
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. Recall repairs are free at authorized dealers.
Park it · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 14E028000 · 2014 · reported 05/29/2014
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 11V574000 · 2011 · reported 12/07/2011
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 21V158000 · 2021 · reported 03/10/2021
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 21V081000 · 2021 · reported 02/16/2021
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 21E013000 · 2021 · reported 02/16/2021
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
“THE CONTACT OWNS A 2011 MERCURY MILAN. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE "POWER STEERING ASSIST LOST" INDICATOR ILLUMINATED. THE VEHICLE…”NHTSA complaint 10917296 — filed 10/19/2016 · STEERING
“I WAS DRIVING ABOUT 35 MPH WHEN ALL OF A SUDDEN A WARNING FOR POWER ADVANCE FLASHED ON THE CAR. IT GOT HARD TO STEER…”NHTSA complaint 10850939 — filed 03/22/2016 · STEERING
“I LOST THE ABILITY TO STEER ON THE INTERSTATE WITH NO WARNING. THE STEERING BECAME DIFFICULT, SO I TOOK VEHICLE TO FORD DEALER SHIP. AT…”NHTSA complaint 10824048 — filed 02/03/2016 · STEERING
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Steering issues are the most-reported category, cited in 74 of 187 NHTSA complaints (39.6%), followed by power train (30), exterior lighting (26), vehicle speed control (22). Complaints are unverified owner reports.
187 complaints were on file with NHTSA as of 07/12/2026. Of those, 1 involved a crash, 2 involved a fire, and 0 reported injuries. No deaths were reported.
Yes — 9 NHTSA safety recall campaigns, including campaign 19V001000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Recall or investigation data is partly unavailable for this vehicle right now — check your VIN at nhtsa.gov/recalls for the authoritative answer.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
