Built from official NHTSA complaint and recall data · data through 07/12/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Air Bags (53% of complaints) — is covered by 3 NHTSA recall campaigns.
Air Bags complaints here are 6.2× the median for that category across the 1998 model-years tracked on this site.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Air Bags | 230 · 53% | Recalled | Recall 21V158000 · Recall 17V024000 · Recall 16V384000 |
| Service Brakes | 113 · 26% | Recalled | Recall 19V904000 |
| Vehicle Speed Control | 18 · 4.1% | not available | — |
| Power Train | 18 · 4.1% | not available | — |
| Electrical System | 14 · 3.2% | not available | — |
| Engine | 13 · 3% | not available | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 434 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 21V158000 · 2021 · reported 03/10/2021
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 19V904000 · 2019 · reported 12/18/2019
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 17V024000 · 2017 · reported 01/10/2017
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. Recall repairs are free at authorized dealers.
Park it · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 16V384000 · 2016 · reported 05/31/2016
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. Recall repairs are free at authorized dealers.
Park it · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 14E028000 · 2014 · reported 05/29/2014
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
“TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO…”NHTSA complaint 10924996 — filed 11/08/2016 · AIR BAGS
“TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO…”NHTSA complaint 10924652 — filed 11/07/2016 · AIR BAGS
“"TAKATA RECALL" I HAVE RECIEVED THE RECALL IN JULY OF THIS YEAR BUT STILL HAVENT RECIEVED NOTICE TO FIX WITH NEW PART. WOULD LIKE TO…”NHTSA complaint 10918463 — filed 10/24/2016 · AIR BAGS
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Air bags issues are the most-reported category, cited in 230 of 434 NHTSA complaints (53%), followed by service brakes (113), vehicle speed control (18), power train (18). Complaints are unverified owner reports.
434 complaints were on file with NHTSA as of 07/12/2026. Of those, 17 involved a crash, 5 involved a fire, and 9 reported injuries. No deaths were reported.
Yes — 5 NHTSA safety recall campaigns, including campaign 21V158000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Recall or investigation data is partly unavailable for this vehicle right now — check your VIN at nhtsa.gov/recalls for the authoritative answer.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
