Built from official NHTSA complaint and recall data · data through 07/12/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Engine (37.3% of complaints) — recall and investigation status for this vehicle is currently unavailable.
Engine complaints here are 3.0× the median for that category across the 2583 model-years tracked on this site.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Engine | 66 · 37.3% | not available | — |
| Electrical System | 43 · 24.3% | not available | — |
| Vehicle Speed Control | 36 · 20.3% | not available | — |
| Electronic Stability Control (ESC) | 20 · 11.3% | not available | — |
| Power Train | 19 · 10.7% | not available | — |
| Fuel/propulsion System | 10 · 5.6% | not available | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 177 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 19V787000 · 2019 · reported 11/01/2019
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: YES
NHTSA campaign 21V197000 · 2021 · reported 03/19/2021
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 15V426000 · 2015 · reported 07/06/2015
If the fuses were not properly installed, they may lose electrical contact. In the event of a loss of electrical contact, certain systems may be impacted, including the function of the front passenger seat occupancy recognition system, the passenger side air bag indicator lamp, the instrument clust… Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 17V627000 · 2017 · reported 10/06/2017
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 16V901000 · 2016 · reported 12/14/2016
If the vehicles unexpectedly need increased pressure on the brake pedal to apply the brakes, there would be an increased risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 23V854000 · 2023 · reported 12/15/2023
A detached roof panel can become a road hazard, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“THE CONTACT OWNS A 2014 MERCEDES-BENZ CLA250. WHILE DRIVING 50 MPH, THE CHECK ENGINE AND RPM WARNING LIGHTS ILLUMINATED. IN ADDITION, THE ENGINE MADE A…”NHTSA complaint 10872174 — filed 06/02/2016 · ENGINE
“BOUGHT BRAND NEW CLA250 A YEAR AGO AND DRIVING LAST WEEK ON THE HIGH WAY AND "INOPERATIVE MODE" WENT ON AND YOU LOSE ALL ACCELERATION…”NHTSA complaint 10810614 — filed 12/15/2015 · ENGINE
“BOUGHT THE CLA 250 BRAND NEW IN 2014, VEHICLE HAS NOW TWICE GONE IN TO PRE-SAFE MODE AND INOPERATIVE MODE WHILE DRIVING. THE CAR SWITCHES…”NHTSA complaint 10795198 — filed 11/20/2015 · ENGINE
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Engine issues are the most-reported category, cited in 66 of 177 NHTSA complaints (37.3%), followed by electrical system (43), vehicle speed control (36), unspecified/other issues (21). Complaints are unverified owner reports.
177 complaints were on file with NHTSA as of 07/12/2026. Of those, 4 involved a crash, 3 involved a fire, and 6 reported injuries. No deaths were reported.
Yes — 6 NHTSA safety recall campaigns, including campaign 19V787000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Recall or investigation data is partly unavailable for this vehicle right now — check your VIN at nhtsa.gov/recalls for the authoritative answer.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
