Built from official NHTSA complaint and recall data · data through 07/12/2026
High complaint levelIts most-reported problem — Electrical System — runs 3.6× the fleet median for that category across the 2547 model-years tracked on this site.
838Complaints
11Recalls
42Crashes
10Fires
33Injured
0Deaths
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
Is this problem acknowledged?
The most-reported problem — Electrical System (39.1% of complaints) — is covered by 2 NHTSA recall campaigns.
Electrical System complaints here are 3.6× the median for that category across the 2547 model-years tracked on this site.
4 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 2 rest on owner reports alone.
Complaint category
Reports
Official status
Reference
Electrical System
328 · 39.1%
Recalled
Recall 18V332000 · Recall 18V524000
Engine
119 · 14.2%
Recalled
Recall 20V699000 · Recall 23V411000
Power Train
67 · 8%
Recalled
Recall 18V280000
Fuel/propulsion System
42 · 5%
Recalled
Recall 18V048000 · Recall 22V406000
Seats
39 · 4.7%
Investigation closed
PE19014
Vehicle Speed Control
35 · 4.2%
No official action
—
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 838 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Engine And Engine Cooling:exhaust System:emission Control:gas Recirculation Valve (EGR Valve)
If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations.… Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park itPark outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
What owners report
“WHILE DRIVING A MESSAGE OF SERVICE SHIFTER DISPLAYED AND VEHICLE WENT LIKE ON PARK MODE BUT IN D SHIFT. CAR WAS IN MOTION AND BECAME…”NHTSA complaint 11221224 — filed 06/19/2019 · ELECTRICAL SYSTEM
“THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT EVERY TIME THE VEHICLE WAS IN OPERATION AND A TURN WAS MADE, THE…”NHTSA complaint 11218880 — filed 06/10/2019 · ELECTRICAL SYSTEM
“VEHICLE STALLS WHILE BEING DRIVEN IS THE MOST SERIOUS ISSUE AC WORKS SPORADICALLY. DOOR LOCK UNLOCK SPORADICALLY WILL NOT WORK STATIONARY DANGEROUS ISSUE IS THE…”NHTSA complaint 11210782 — filed 05/30/2019 · ELECTRICAL SYSTEM
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Complaint trend by year filed
Frequently asked questions
What are the most common problems with the 2018 Jeep Grand Cherokee?
Electrical system issues are the most-reported category, cited in 328 of 838 NHTSA complaints (39.1%), followed by unspecified/other issues (265), engine (119), power train (67). Complaints are unverified owner reports.
How many complaints does the 2018 Jeep Grand Cherokee have?
838 complaints were on file with NHTSA as of 07/12/2026. Of those, 42 involved a crash, 10 involved a fire, and 33 reported injuries. No deaths were reported.
Does the 2018 Jeep Grand Cherokee have any recalls?
Yes — 11 NHTSA safety recall campaigns, including campaign 18V280000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Has NHTSA acted on the 2018 Jeep Grand Cherokee's reported problems?
4 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
Is a complaint proof of a defect?
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/12/2026.
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