Built from official NHTSA complaint and recall data · data through 07/12/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Suspension:front:springs:coil Springs (28.2% of complaints) — was examined in a now-closed NHTSA investigation that did not result in a recall.
Suspension:front:springs:coil Springs complaints here are 11.9× the median for that category across the 964 model-years tracked on this site.
None of the 6 most-reported categories on this page have a recall or open investigation on file — they rest on unverified owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Suspension:front:springs:coil Springs | 402 · 28.2% | Investigation closed | EA08018 |
| Suspension:front | 297 · 20.8% | Investigation closed | EA08018 |
| Suspension | 155 · 10.9% | Investigation closed | EA08018 |
| Suspension:rear | 109 · 7.6% | Investigation closed | EA08018 |
| Suspension:rear:springs:coil Springs | 85 · 6% | Investigation closed | EA08018 |
| Vehicle Speed Control | 65 · 4.6% | Investigation closed | PE12033 |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 1,426 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 16E026000 · 2016 · reported 04/01/2016
A damaged or broken brake disc may reduce a vehicle's braking power, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 04V106000 · 2004 · reported 03/02/2004
IN ADDITION, IF THE SWITCH AND/OR ASSOCIATED WIRING FAIL IN THE OPEN POSITION, THE BRAKE LIGHTS WILL NOT ACTUATE AND THE DRIVER WILL NOT BE ABLE TO SHIFT THE VEHICLE OUT OF "PARK" IF THEY FAIL IN THE CLOSED POSITION, THE BRAKE LIGHTS WILL REMAIN ON, WHICH WILL NOT ALLOW THE SPEED CONTROL TO BE ACTI… Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 03V087000 · 2003 · reported 03/10/2003
POTENTIAL LOSS OF WINDSHIELD RETENTION MAY ALSO REDUCE OCCUPANT PROTECTION IN THE EVENT OF A CRASH. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 02V266000 · 2002 · reported 10/02/2002
THIS COULD RESULT IN A CUSTOMER EXPERIENCING AN "UNINTENDED VEHICLE SPEED INCREASE" OR A PERCEIVED "UNABLE TO STOP" CONDITION. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“FRONT DRIVER'S SIDE COIL SPRING SHEARED OFF ONTO THE TIRE, CAUSING THE TIRE TO GO FLAT. CONSUMER PULLED OVER, AND HAD VEHICLE TOWED TO DEALER…”NHTSA complaint 10091621 — filed 09/08/2004 · SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
“I HAVE 2002 FORD TAURUS, THE DRIVER SIDE FRONT SPRING ON THE STRUT BROKE AND WENT THROUGH THE INNER SIDE OF THE TIRE. I JUST…”NHTSA complaint 10090647 — filed 09/08/2004 · SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
“MY 2002 FORD TAURUS FRONT DRIVER SIDE COIL SPRING BROKE AND PUNCTURED MY FRONT DRIVER SIDE TIRE. I JUST RETURNED FROM A SHORT TRIP AND…”NHTSA complaint 10081233 — filed 07/16/2004 · SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Suspension:front:springs:coil springs issues are the most-reported category, cited in 402 of 1,426 NHTSA complaints (28.2%), followed by suspension:front (297), suspension (155), suspension:rear (109). Complaints are unverified owner reports.
1,426 complaints were on file with NHTSA as of 07/12/2026. Of those, 75 involved a crash, 11 involved a fire, and 44 reported injuries. No deaths were reported.
Yes — 4 NHTSA safety recall campaigns, including campaign 16E026000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
0 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
