Built from official NHTSA complaint and recall data · data through 07/12/2026
High complaint levelIts most-reported problem — Structure:body — runs 7.0× the fleet median for that category across the 1176 model-years tracked on this site.
1,547Complaints
23Recalls
19Crashes
4Fires
28Injured
0Deaths
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
Is this problem acknowledged?
The most-reported problem — Structure:body (31.9% of complaints) — is covered by 1 NHTSA recall campaign.
Structure:body complaints here are 7.0× the median for that category across the 1176 model-years tracked on this site.
All 6 of the most-reported categories on this page are backed by a recall or open investigation.
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 1,547 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Reduced brake function can require the driver to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Structure:body:hatchback/liftgate:hinge And Attachments
A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park itPark outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
What owners report
“NHTSA ID Number: 10201603/ SSM 50150 - 2020-2021 Ford Escape My vehicle is having this EXACT issue and there are many other Ford Escape owners…”NHTSA complaint 11495097 — filed 11/28/2022 · STRUCTURE:BODY
“In late September, my rear driver's side window was being opened. It fell halfway and would not move up or down. I took it to…”NHTSA complaint 11492333 — filed 11/04/2022 · STRUCTURE:BODY
“what component: drivers side door and door check; yes it can be inspected safety impact: the door check has been disabled and is inoperable reproduced…”NHTSA complaint 11490488 — filed 10/23/2022 · STRUCTURE:BODY
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Complaint trend by year filed
Frequently asked questions
What are the most common problems with the 2020 Ford Escape?
Structure:body issues are the most-reported category, cited in 493 of 1,547 NHTSA complaints (31.9%), followed by unspecified/other issues (297), power train (212), electrical system (146). Complaints are unverified owner reports.
How many complaints does the 2020 Ford Escape have?
1,547 complaints were on file with NHTSA as of 07/12/2026. Of those, 19 involved a crash, 4 involved a fire, and 28 reported injuries. No deaths were reported.
Does the 2020 Ford Escape have any recalls?
Yes — 23 NHTSA safety recall campaigns, including campaign 19V633000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Has NHTSA acted on the 2020 Ford Escape's reported problems?
6 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
Is a complaint proof of a defect?
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/12/2026.
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