Built from official NHTSA complaint and recall data · data through 07/12/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Exterior Lighting (47.4% of complaints) — is covered by 1 NHTSA recall campaign.
Exterior Lighting complaints here are 8.2× the median for that category across the 720 model-years tracked on this site.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Exterior Lighting | 118 · 47.4% | Recalled | Recall 15V519000 |
| Electrical System | 71 · 28.5% | Recalled | Recall 14V355000 |
| Steering | 21 · 8.4% | Recalled | Recall 09E005000 |
| Air Bags | 15 · 6% | not available | — |
| Power Train | 9 · 3.6% | not available | — |
| Engine | 9 · 3.6% | not available | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 249 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 15V519000 · 2015 · reported 08/14/2015
Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 14V355000 · 2014 · reported 06/23/2014
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 09E005000 · 2009 · reported 02/17/2009
A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 06V419000 · 2006 · reported 10/31/2006
WITH THIS CONDITION, FUEL AND/OR FUEL VAPORS COULD SEEP OUT BETWEEN THE LAYERS, INCREASING THE RISK OF A FIRE. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE'S EXTERIOR LIGHTS SEIZED AND ALL WARNING…”NHTSA complaint 10693059 — filed 03/09/2015 · EXTERIOR LIGHTING
“THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAMS HAD POOR VISIBILITY INTERMITTENTLY. AS A RESULT, THE CONTACT HAD TO…”NHTSA complaint 10692023 — filed 03/04/2015 · EXTERIOR LIGHTING
“THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR…”NHTSA complaint 10683082 — filed 02/12/2015 · EXTERIOR LIGHTING
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Exterior lighting issues are the most-reported category, cited in 118 of 249 NHTSA complaints (47.4%), followed by electrical system (71), steering (21), air bags (15). Complaints are unverified owner reports.
249 complaints were on file with NHTSA as of 07/12/2026. Of those, 8 involved a crash, 17 involved a fire, and 2 reported injuries. No deaths were reported.
Yes — 4 NHTSA safety recall campaigns, including campaign 15V519000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Recall or investigation data is partly unavailable for this vehicle right now — check your VIN at nhtsa.gov/recalls for the authoritative answer.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
