Built from official NHTSA complaint and recall data · data through 07/12/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Back Over Prevention: Sensing System: Camera (65.2% of complaints) — is covered by 2 NHTSA recall campaigns.
Back Over Prevention: Sensing System: Camera complaints here are 15.1× the median for that category across the 61 model-years tracked on this site.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Back Over Prevention: Sensing System: Camera | 197 · 65.2% | Recalled | Recall 25V280000 · Recall 25V615000 |
| Electrical System | 42 · 13.9% | Recalled | Recall 21V110000 |
| Visibility/wiper | 20 · 6.6% | not available | — |
| Back Over Prevention: Rearview System Braking | 10 · 3.3% | Recalled | Recall 25V280000 · Recall 25V615000 |
| Back Over Prevention: Warnings | 8 · 2.6% | Recalled | Recall 25V280000 · Recall 25V615000 |
| Fuel/propulsion System | 7 · 2.3% | not available | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 302 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 21V110000 · 2021 · reported 02/24/2021
A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: YES
NHTSA campaign 24V477000 · 2024 · reported 06/26/2024
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: YES
NHTSA campaign 25V280000 · 2025 · reported 04/25/2025
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 25V615000 · 2025 · reported 09/15/2025
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“There was a recent software update 3.6.4 that has made my reverse camera, reverse parking sensor and rear cross traffic warning totally disappear. When I…”NHTSA complaint 11669026 — filed 06/24/2025 · BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
“Backup camera still failing after software update fix of 3.6.4. The screen still shows the message 'Camera is temporarily unavailable.' In one day it failed…”NHTSA complaint 11668394 — filed 06/22/2025 · BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
“I have installed the latest software update version 3.6.4 which was supposed to resolve the fault backup camera problem that has been persistent since the…”NHTSA complaint 11668379 — filed 06/21/2025 · BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Back over prevention: sensing system: camera issues are the most-reported category, cited in 197 of 302 NHTSA complaints (65.2%), followed by electrical system (42), unspecified/other issues (40), visibility/wiper (20). Complaints are unverified owner reports.
302 complaints were on file with NHTSA as of 07/12/2026. Of those, 1 involved a crash, 0 involved a fire, and 0 reported injuries. No deaths were reported.
Yes — 4 NHTSA safety recall campaigns, including campaign 21V110000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Recall or investigation data is partly unavailable for this vehicle right now — check your VIN at nhtsa.gov/recalls for the authoritative answer.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
