Built from official NHTSA complaint and recall data · data through 07/12/2026
High complaint levelIts most-reported problem — Air Bags — runs 3.7× the fleet median for that category across the 1998 model-years tracked on this site.
1,476Complaints
16Recalls
75Crashes
20Fires
97Injured
4Deaths
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
Is this problem acknowledged?
The most-reported problem — Air Bags (31.6% of complaints) — is covered by 3 NHTSA recall campaigns.
Air Bags complaints here are 3.7× the median for that category across the 1998 model-years tracked on this site.
4 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 2 rest on owner reports alone.
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS56 · 3.8%
VEHICLE SPEED CONTROL33 · 2.2%
Percentages are the share of the 1,476 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park itPark outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
What owners report
“AIR BAG LIGHT ILLUMINATED WHILE DRIVING. DEALER DIAGNOSED THAT THE AIR BAG HARNESS SHORT CIRCUITED. RELATED RECALL 02V099000, CONSUMER'S VEHICLE NOT INCLUDED DUE TO VIN.”NHTSA complaint 10022074 — filed 06/03/2003 · AIR BAGS
“THE VEHICLE WAS INVOLVED IN 2 SEPARATE COLLISIONS, AND THE AIR BAGS FAILED TO DEPLOY ON BOTH OCCASIONS. THE VEHICLE WAS INVOLVED IN 2 SEPARATE…”NHTSA complaint 10015090 — filed 04/03/2003 · AIR BAGS
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Complaint trend by year filed
Frequently asked questions
What are the most common problems with the 2002 Jeep Grand Cherokee?
Air bags issues are the most-reported category, cited in 467 of 1,476 NHTSA complaints (31.6%), followed by service brakes, hydraulic:foundation components:disc:rotor (95), visibility:defroster/defogger/hvac system (95), visibility:defroster/defogger/hvac system:fan/motor (81). Complaints are unverified owner reports.
How many complaints does the 2002 Jeep Grand Cherokee have?
1,476 complaints were on file with NHTSA as of 07/12/2026. Of those, 75 involved a crash, 20 involved a fire, and 97 reported injuries. 4 deaths were reported.
Does the 2002 Jeep Grand Cherokee have any recalls?
Yes — 16 NHTSA safety recall campaigns, including campaign 15V046000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Has NHTSA acted on the 2002 Jeep Grand Cherokee's reported problems?
4 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
Is a complaint proof of a defect?
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/12/2026.
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