Built from official NHTSA complaint and recall data · data through 07/12/2026
High complaint levelIts most-reported problem — Power Train:automatic Transmission — runs 3.8× the fleet median for that category across the 2391 model-years tracked on this site.
1,304Complaints
4Recalls
58Crashes
15Fires
83Injured
0Deaths
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
Is this problem acknowledged?
The most-reported problem — Power Train:automatic Transmission (23.6% of complaints) — was examined in a now-closed NHTSA investigation that did not result in a recall.
Power Train:automatic Transmission complaints here are 3.8× the median for that category across the 2391 model-years tracked on this site.
1 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 5 rest on owner reports alone.
Complaint category
Reports
Official status
Reference
Power Train:automatic Transmission
308 · 23.6%
Investigation closed
EA09013
Structure:body
209 · 16%
Investigation closed
RQ08003
Power Train
108 · 8.3%
Investigation closed
EA09013
Structure
80 · 6.1%
Investigation closed
RQ08003
Visibility
59 · 4.5%
Recalled
Recall 07E104000
Structure:body:hatchback/liftgate:hinge And Attachments
58 · 4.4%
Investigation closed
RQ08003
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS58 · 4.4%
VEHICLE SPEED CONTROL55 · 4.2%
STRUCTURE:BODY:HATCHBACK/LIFTGATE54 · 4.1%
ENGINE AND ENGINE COOLING47 · 3.6%
ELECTRICAL SYSTEM46 · 3.5%
Percentages are the share of the 1,304 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park itPark outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
What owners report
“2004 FORD EXPLORER-DELAYED THEN HARSH SHIFT OF TRANSMISSION INTO REVERSE, WAS IN SHOP TO REPLACE SOLENOID AND BAD TRANSMISSION FLUID INSTALLED AT THE FACTORY"-PROBLEM PERSISTS-CAR…”NHTSA complaint 10113873 — filed 03/10/2005 · POWER TRAIN:AUTOMATIC TRANSMISSION
“2004 FORD EXPLORER XLT 22,000 MILES. VEHICLE WILL NOT SHIFT INTO REVERSE UNLESS YOU STEP ON THE ACCELLERATOR. THEN IT ENGAGES WITH A LOUD BANG…”NHTSA complaint 10112776 — filed 03/09/2005 · POWER TRAIN:AUTOMATIC TRANSMISSION
“THE TRANSMISSION ON MY 04 EXPLORER IS FAILING. FORD ISSUED A RECALL TO ADD AN ADDATIVE TO THE TRANSMISSION WHICH DID NOT CORRECT THE PROBLEM…”NHTSA complaint 10112267 — filed 02/28/2005 · POWER TRAIN:AUTOMATIC TRANSMISSION
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Complaint trend by year filed
Frequently asked questions
What are the most common problems with the 2004 Ford Explorer?
Power train:automatic transmission issues are the most-reported category, cited in 308 of 1,304 NHTSA complaints (23.6%), followed by structure:body (209), power train (108), structure (80). Complaints are unverified owner reports.
How many complaints does the 2004 Ford Explorer have?
1,304 complaints were on file with NHTSA as of 07/12/2026. Of those, 58 involved a crash, 15 involved a fire, and 83 reported injuries. No deaths were reported.
Does the 2004 Ford Explorer have any recalls?
Yes — 4 NHTSA safety recall campaigns, including campaign 06E049000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Has NHTSA acted on the 2004 Ford Explorer's reported problems?
1 of the 6 most-reported complaint categories on this page is backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
Is a complaint proof of a defect?
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/12/2026.
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