Built from official NHTSA complaint and recall data · data through 11/01/2026
High complaint levelIts most-reported problem — Engine — runs 2.3× the fleet median for that category across the 2588 model-years tracked on this site.
124Complaints
1Recalls
2Crashes
2Fires
2Injured
0Deaths
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
Is this problem acknowledged?
The most-reported problem — Engine (29% of complaints) — is covered by 1 NHTSA recall campaign.
Engine complaints here are 2.3× the median for that category across the 2588 model-years tracked on this site.
1 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 5 rest on owner reports alone.
Complaint category
Reports
Official status
Reference
Engine
36 · 29%
Recalled
Recall 22V109000
Structure:body
26 · 21%
Investigation closed
PE23013
Electrical System
19 · 15.3%
Investigation closed
DP22005 → recall 22V063000
Power Train
14 · 11.3%
No official action
—
Fuel/propulsion System
9 · 7.3%
No official action
—
Service Brakes
7 · 5.6%
No official action
—
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 124 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
Recalls — 1 campaign
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park itPark outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
What owners report
“My engine failed while driving. Towed to Ford dealership, found out about recall 23S27. Symptoms were the EXACT same but ford is refusing to cover…”NHTSA complaint 11651570 — filed 03/30/2025 · ENGINE
“I purchased my car in September and in October my check engine light came on and a wrench light. I think could not go above…”NHTSA complaint 11628436 — filed 12/02/2024 · ENGINE
“Had software update performed by dealer for 23S27 recall. Two weeks later sitting at a light amber box appeared that said check manual and had…”NHTSA complaint 11614119 — filed 09/12/2024 · ENGINE
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Complaint trend by year filed
Frequently asked questions
What are the most common problems with the 2021 Ford Escape Hybrid?
Engine issues are the most-reported category, cited in 36 of 124 NHTSA complaints (29%), followed by structure:body (26), electrical system (19), unspecified/other issues (17). Complaints are unverified owner reports.
How many complaints does the 2021 Ford Escape Hybrid have?
124 complaints were on file with NHTSA as of 11/01/2026. Of those, 2 involved a crash, 2 involved a fire, and 2 reported injuries. No deaths were reported.
Does the 2021 Ford Escape Hybrid have any recalls?
Yes — 1 NHTSA safety recall campaign, including campaign 22V109000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Has NHTSA acted on the 2021 Ford Escape Hybrid's reported problems?
1 of the 6 most-reported complaint categories on this page is backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
Is a complaint proof of a defect?
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 11/01/2026.
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