Built from official NHTSA complaint and recall data · data through 07/12/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Electrical System (32.4% of complaints) — is covered by 2 NHTSA recall campaigns.
Electrical System complaints here are 3.0× the median for that category across the 2547 model-years tracked on this site.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Electrical System | 71 · 32.4% | Recalled | Recall 18V332000 · Recall 18V524000 |
| Engine | 29 · 13.2% | not available | — |
| Exterior Lighting | 23 · 10.5% | Recalled | Recall 22V723000 |
| Vehicle Speed Control | 19 · 8.7% | not available | — |
| Service Brakes | 19 · 8.7% | Recalled | Recall 18V523000 |
| Power Train | 18 · 8.2% | not available | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 219 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 18V396000 · 2018 · reported 06/14/2018
If the full camera view is delayed and the driver does not check their surroundings before backing up, there may be an increased risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 18V398000 · 2018 · reported 06/14/2018
A loss of image in the rearview camera while backing up can increase the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 18V332000 · 2018 · reported 05/17/2018
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 18V523000 · 2018 · reported 08/09/2018
A reduction of braking performance can increase the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 18V524000 · 2018 · reported 08/09/2018
A vehicle stall can increase the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 22V723000 · 2022 · reported 09/29/2022
A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“Rear view mirror (known as backup camera failed prematurely, dodge corporate office is failing to recognize this an issue stating that if there was a…”NHTSA complaint 11456255 — filed 03/11/2022 · ELECTRICAL SYSTEM
“The contact owns a 2018 Dodge Journey. The contact stated while reversing into a parking space the rear-view camera screen inadvertently turned black. There was…”NHTSA complaint 11427167 — filed 07/30/2021 · ELECTRICAL SYSTEM
“My battery or the connection is bad but when I have it tested, they day its perfect. My car dies all the time and even…”NHTSA complaint 11422145 — filed 06/24/2021 · ELECTRICAL SYSTEM
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Electrical system issues are the most-reported category, cited in 71 of 219 NHTSA complaints (32.4%), followed by unspecified/other issues (42), engine (29), exterior lighting (23). Complaints are unverified owner reports.
219 complaints were on file with NHTSA as of 07/12/2026. Of those, 7 involved a crash, 1 involved a fire, and 7 reported injuries. No deaths were reported.
Yes — 6 NHTSA safety recall campaigns, including campaign 18V396000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
Recall or investigation data is partly unavailable for this vehicle right now — check your VIN at nhtsa.gov/recalls for the authoritative answer.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
