Built from official NHTSA complaint and recall data · data through 07/12/2026
Source: U.S. NHTSA complaint & recall data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.
The most-reported problem — Electrical System (61.7% of complaints) — is covered by 3 NHTSA recall campaigns.
Electrical System complaints here are 5.7× the median for that category across the 2547 model-years tracked on this site.
2 of the 6 most-reported categories on this page are backed by a recall or open investigation; the other 4 rest on owner reports alone.
| Complaint category | Reports | Official status | Reference |
|---|---|---|---|
| Electrical System | 959 · 61.7% | Recalled | Recall 14V234000 · Recall 14V373000 · Recall 11V139000 |
| Engine | 302 · 19.4% | No official action | — |
| Air Bags | 267 · 17.2% | Recalled | Recall 20V396000 |
| Steering | 128 · 8.2% | No official action | — |
| Service Brakes | 127 · 8.2% | No official action | — |
| Electronic Stability Control (ESC) | 73 · 4.7% | No official action | — |
Recalled = an NHTSA safety recall covers this category, so a free repair exists. Under investigation = NHTSA has an open probe but no recall yet. Investigation closed = NHTSA examined it and closed the probe — this is not a defect finding; where a closed probe led to a recall we name the campaign. Not available = recall or investigation data could not be confirmed for this vehicle — it is not a “no”. Categories are matched by NHTSA's top-level component. Check your VIN at nhtsa.gov/recalls.
Percentages are the share of the 1,555 complaints citing each component; one complaint can cite several components. “Unspecified / other” is NHTSA’s own catch-all category — we show it rather than hide it.
NHTSA campaign 20V396000 · 2020 · reported 07/07/2020
Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 14V234000 · 2014 · reported 05/07/2014
An overheated switch may result in a vehicle fire. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 14V055000 · 2014 · reported 02/11/2014
Failure of the rear axle may increase the risk of a crash. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 14V373000 · 2014 · reported 06/26/2014
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking.… Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
NHTSA campaign 11V139000 · 2011 · reported 03/01/2011
ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH. Recall repairs are free at authorized dealers.
PARK-IT: NO · PARK-OUTSIDE: NO · OVER-THE-AIR FIX: NO
Park it Park outside Specimen badges — shown on a recall card only when NHTSA sets the flag. None of the campaigns above carries either flag. Always check your own vehicle by VIN at nhtsa.gov/recalls.
“THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY TERRAIN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM: IGNITION). THE REPAIRS…”NHTSA complaint 10461850 — filed 06/15/2012 · ELECTRICAL SYSTEM
“THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID…”NHTSA complaint 10455484 — filed 04/17/2012 · ELECTRICAL SYSTEM
“OUR VAN HAS HAD A DEAD BATTERY 5 TIMES NOW SINCE WE PURCHASED NEW FROM THE DEALER. IT'S NOT EVEN 2 YEARS OLD YET. EACH…”NHTSA complaint 10449339 — filed 02/25/2012 · ELECTRICAL SYSTEM
Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.
Electrical system issues are the most-reported category, cited in 959 of 1,555 NHTSA complaints (61.7%), followed by engine (302), air bags (267), steering (128). Complaints are unverified owner reports.
1,555 complaints were on file with NHTSA as of 07/12/2026. Of those, 35 involved a crash, 25 involved a fire, and 38 reported injuries. 1 deaths were reported.
Yes — 5 NHTSA safety recall campaigns, including campaign 20V396000. Recall repairs are free at authorized dealers. Check your specific vehicle by VIN at nhtsa.gov/recalls.
2 of the 6 most-reported complaint categories on this page are backed by an NHTSA safety recall or open investigation; the rest are unverified owner reports. A recall means a free repair is available at authorized dealers.
No. Complaints are reports submitted by consumers to NHTSA. NHTSA does not verify individual complaints, and a complaint is not proof that a defect exists.
