2020 Chrysler Pacifica Steering Problems

NHTSA component category: STEERING · data through 07/12/2026

30Steering complaints

18.5%Of all 162 complaints

#4Most-reported category

Source: U.S. NHTSA complaint data. Complaints are unverified reports from vehicle owners — a complaint is not a confirmed defect.

How steering ranks on this vehicle

ELECTRICAL SYSTEM59 · 36.4%

ENGINE51 · 31.5%

POWER TRAIN36 · 22.2%

STEERING30 · 18.5%

Unspecified / other18 · 11.1%

Share of the 162 complaints citing each category; one complaint can cite several. Full breakdown on the 2020 Chrysler Pacifica overview page.

What owners report

“My problem started about a year ago with the auto start/stop light coming on- said it needed serviced. They replaced my auxiliary battery. Mind you…”NHTSA complaint 11607355 — filed 08/08/2024

“While driving, received "service power steering" warning, followed by intermittent outage of the power steering. The power steering cuts in and out at uncertain times…”NHTSA complaint 11605157 — filed 07/29/2024

“The contact owns a 2020 Chrysler Pacifica. The contact stated that while making a sharp left turn at slow speeds, the vehicle shuddered. There was…”NHTSA complaint 11600092 — filed 07/08/2024

Excerpts are shortened and scrubbed of personal details; they are individual, unverified reports.

Steering complaints by year filed

Frequently asked questions

Does the 2020 Chrysler Pacifica have steering problems?

Steering is the #4 most-reported problem area on the 2020 Chrysler Pacifica: 30 of 162 complaints on file (18.5%). Complaints are unverified owner reports, not confirmed defects.

How many complaints does the 2020 Chrysler Pacifica have in total?

162 complaints were on file with NHTSA as of 07/12/2026. Across all categories, 7 involved a crash, 3 involved a fire, 10 reported injuries, and none reported deaths.

What does NHTSA's steering category include?

NHTSA assigns each complaint to standard component categories; this page reports the STEERING category exactly as NHTSA defines and records it.

About this data — Complaint figures on this page are consumer reports submitted to the National Highway Traffic Safety Administration (NHTSA), a U.S. government agency. NHTSA does not verify individual complaints; a complaint is not proof that a defect exists, and counts reflect what owners chose to report, not confirmed failure rates. Recall information comes from official NHTSA safety recall campaigns; recall repairs are free at authorized dealers. Always check your specific vehicle by VIN at nhtsa.gov/recalls. CarModelProblems.com is an independent site and is not affiliated with NHTSA or any vehicle manufacturer. Data through 07/12/2026.